Q: (HARDWARE TROUBLESHOOTING) - My computer is overheating. What should I do?

A: Follow the steps below on basic computer troubleshooting.

1. Adequate Ventilation.
   1. Ensure that your computer is positioned in a well-ventilated area. Avoid placing it in enclosed spaces like drawers or on soft surfaces like beds or sofas, which can block airflow.
   2. Remove any objects that are obstructing the air vents on the sides and back of the computer. Maintain at least a few inches of space between the computer and surrounding walls or furniture.
2. Clean the Fans and Vents.
   1. Before cleaning, shut down your computer completely and unplug it from the power source.
   2. Gently blow air into the vents to dislodge dust and debris. Pay special attention to areas around the fan exhaust, intake vents, and any visible fan blades.
      
   3. If dust buildup is significant, repeat the cleaning process to ensure that the vents are clear.
3. Allow the Computer to Cool Down.
   1. Turn your computer back on after cleaning. If it feels extremely hot, allow it to cool down for 15-30 minutes before powering back on.
   2. After restarting, monitor the temperature of the computer for a short period to determine if the cleaning has improved the situation.
4. Close Unused Programs.
   1. Access Task Manager:
      1. On Windows, press Ctrl + Shift + Esc to open Task Manager.
      2. On Mac, press Command + Option + Esc to open the Force Quit Applications window.
   2. Look for programs that are using a high percentage of CPU or memory. These can generate excess heat.
      
   3. End Unused Tasks: Select any programs that you aren't actively using and click “End Task” (Windows) or “Force Quit” (Mac) to close them.
      
   4. Consider Restarting Applications: If you need specific applications open but have too many running, consider restarting them or reducing their workload.
5. Seek Professional Help:
   1. If you've tried all the basic computer troubleshooting steps and your computer still won't turn on, it's time to seek professional help.
   2. Contact the MIS Associate to diagnose the problem and recommend the appropriate repair.